FAQs (Frequently Asked Questions)
Here are answers to a few commonly asked questions to help you prepare for your memorable celebration.
How do I book your services?
To books, simply complete our contact form.
We will follow up via email with next steps. Once your details are confirmed, a proposal and invoice will be sent. Your date is secured once payment is received.
How soon should I book my event?
We recommend booking as soon as your venue is secured. Availability is limited, and booking early allows time to plan your design. We accept orders up to 14 days prior, and rush fees may apply for last minute bookings.
How much are your balloon designs?
We offer curated packages designed for a range of celebrations.
Balloon installations begin at $300, plus tax and delivery. Grab and go items such as bouquets and centerpieces start at $100
Can I use balloons I purchased?
To ensure quality and consistency, we only use balloons provided by Celebrations West GA.
Do I need to put down a deposit?
Yes. A non-refundable retainer of 50% is required to secure your date.
Final payment is due 7 days prior to the event.
How do I make payment?
Invoices are sent via email and can be paid by credit card or Zelle.
Invoices not paid within 48 hours may be canceled.
Is there a delivery, and or setup fee?
Yes. Delivery and setup fee are based on location and event requirements.
Additional fees may apply for breakdown or return trips.
Can I cancel my order?
Payments are non-refundable but may be transferred to a future event.
Rescheduling requests must be made at least 7 days prior to your event.
